*Frequently Asked Questions:
1.What's Your Warranty time ?
1). From the date of shipment,
We Promise 12 months Warranty Service.
2). During the Warranty time, We will try our best to help you,
you send video to show problems,
we will make a video to teach you how to solve.
*If parts are damaged and in need of replacement,
we will send to you free of charge,
include transport costs (Except man made damage) .
2. Can We Use Our Country's coins to Play the Game Machine ?
Answer: Yes, our Machines can Accept any Country's coins,
the Coin Acceptor Can be adjusted to suitable for your coin size .
*You Can Also Buy Our Game Coins to Play The Machine,
The Game Coins are Very Cheap . You Can Contact us About The Price .
3.Why The Machine Can't be Shipped By Air ?
Answer: As the machine's volume weight are bigger than product's real weight,
If Shipping by Air, The Shipping cost is very very expensive .
You need to pay extra expensive Shipping cost .
*We will ship the machine by sea(ship),
Shipping By Sea, the shipping cost is Much More Cheaper than By Air .
The Machine Will Arrive at your Port in 15 days to 59 days.
Different Countries ,Different Shipping time.
4.Can You Give Me a Cheaper Price ?
Answer: We are Manufacturer (Factory) ,
Our policy is that Bigger quantity, Cheaper price,
If you buy many Different Machines mixed,
Total Amount above US$30,000 . We Will Give you Discount Price.
Welcome to Contact us, Thank you .
5. How much other costs I Have to pay When the machine Arrive in our Country ?
Answer: The buyer will need to Pay Local Charges and Customs tax .
The Customs tax is about 10% of the machine's total value.
But as different Countries have different import regulations and requests,
We suggest you contact your Local Customs before you making order.
6.I have ''Shipping Agency'' in China, Can I use my agency to ship for me?
Answer: Yes, you can, If you use your agency to ship the machines for you,
you only need to pay products cost to our company .
