JWM Rugger RFID Guard Tour Patrol System for Three readers and 30 RFID tags with Free Cloud Software

FAQs

1.Q: Do I need to install the software on a computer? A: You don't need to do that. Click the website link we sent to you, log in with the ID, and then you can set plans and see the report there. 2. Q: You said that data can be viewed as long as I visit the internet, do you mean that I can also view data on a mobile phone? A: Yes, of course. With this cloud software, you can view data in the computer, mobile phone or pad. Download “Cloud Patrol+” in the google play store, you can check data on your mobile phone(Android&IOS) at any time. 3. Q: If I want to replace the computer, can I still see history data in the new one? A: You can see that. Different from the standalone software, you can operate cloud software in different computers with the same ID. Data will never be lost unless you delete it. 4. Q: Can I register different types of devices in the cloud software? A: Of course you can. You can register different guard tour readers in this software, such as fingerprint guard tour reader, GPS guard tour reader and so on. 5. Q: Do I need to set something in the cloud software before using it? A: Yes, the operation of cloud software is very simple. Necessary settings are finished before sending out. We can also send a user guide to you. 6. Q: Can the language of cloud software be modified? A: No, it can’t. We have English-version cloud software, if you need to modify the language, you can choose standalone software. 7. Q: I know I need to download and install the driver before registering the device, but why did I always fail to do that? A: You can close anti-virus software on the computer first, and then try to install the driver. 8. Q: I activated the device in cloud software 3 months ago, but I deleted it from device list accidentally, can it be activated again? A: No, it can’t. For it has been activated, the active license could not be used again. 9. Q: Can I export a report from cloud software? A: Yes, of course. If you need, the report can also be exported to Excel and PDF. You can also see the report, calendar, and statistics in software. 10. Q:Can I modify logo of the guard tour system? A:Logo printed on wand, shown on display and software can be modified. 11. Q: Item I want to buy is not same as listing shows, what should I do? A:Don’t worry, send message to us, and we will customize listing for you. 12. Q:I don’t know how to use it, do you have user guide? A: We surely have it. If you need it, we can send you user manual through message. You can also search our video on Youtube.