FAQ: (Guarantee of MMY,give you best service and best quality products)
1. Q: Hi, my payment has been confirmed. When are you shipping?
A: Hello Dear, we will ship your order within 48hours after we received your payment.
2.Q: Hi, Are you factory? How about the quality of your items?
A: Hello Dear, we have our own factory, and we are the most professional company of Household Textile in China. Our products are all enjoyed high quality and good reputation.
3. Q: How long was the delivery time to my country?
A: Hello Dear, For the item with free shipping we will use China Post Air Mail, and the delivery time for Russia,Asia countries,East European, Canada, Australia, and so on is 13-45days, for Brazil, South America countries is about 30-55days, and if you don't received your package within 60days, please let us know. We will do our best to make you satisfied.
4. Q: If I don't receive my package, could I get my refund?
A: Hello dear, If you have contacted with your local post office, and still not received your package within the delivery time, please feel free to contact us, we will give you the refund.
5. Q: Is there any tracking number of my item?
A: Hello Dear, Yes, we will tell you the tracking number when we ship your order, and you could view the shipment status on the corresponding website.
6. Q: I am a reseller, I would like to enquire, if I want to buy 200 pcs bath towel with printed my logo. I want to What is the best price you can give me?
A:Hello dear, We are a professional towel manufacturer, and have our own factory, so We accept drop shipping and wholesale, Bulk and Retail, we provide printing and embroidering service, please just contact us with Trademanager:cn1510781388, or leave us messages, we will give you the best quotation.
7. Q: Is it possible to choose different colors of towels in one order?
A: Hello dear, Of course, you can choose the different color in one order. You could place the order and leave the color information to us.
