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*Please do not hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.
*ORDER PROCESSING TIME: Items are only shipped after payment received. The processing time for a specific order varies with the product type and stock status. Please read the processing time of the order page, and it will prevail. Most of the orders will ship within 48 hours after payment confirmed, except on Sundays and public holidays. We do not usually process orders during weekends, but sometimes we get super motivated and work anyway.
*SHIPPING METHODS: We usually ship items via Express or Post Air Mail. Please read the "Shipping & Payment" for more information. We reserve the right for additional charge in case the delivery address is in very remote area. Under special circumstances such as remote areas, busy season, holiday, civil disobedience, strikes, lockouts, and embargo, traffic control, epidemic, unrest, blockade, we have the right to choose other shipping methods. In case of any dispute on shipping methods, the decision of our company is final. WE RESERVE THE RIGHT TO SHIP USING A DIFFERENT CARRIER THAN THE ONE YOU CHOSE DURING CHECKOUT IF THE DELIVERY TIME IS THE SAME OR FASTER. If such equivalent shipping method is less expensive, we will not refund the cost difference.
*ARRIVAL TIME: Transit time varies with different shipping methods and destinations, the estimated time of arrival can be 7 to 60 days, even longer, it depends on the local post office or Carrier Company. Under certain circumstances (including but not limited to those mentioned in the previous clause), WE HAVE THE RIGHT TO EXTEND THE DELIVERY DATE (PROTECTION TIME) TO ENSURE THE FINAL DELIVERY OF YOUR PACKAGE. Please refer to the delivery date of the order page, and it will prevail. The display time of the tracking information will vary depending on the shipping methods. It is also possible that the tracking information will not be displayed for some objective reasons, but it does not affect the arrival time, it will also arrive within the time we promised. Please read the "Seller Guarantees" service.
*PACKING METHODS: Professional packaging to ensure that the items are including but not limited to protective film, PE zip lock bag, paper or plastic packaging box, bubble wrap and many more. Please refer to the "Packaging Details" for more information.
*REFUND/RETURN POLICY: IF YOU NEED TO REFUND/RETURN, YOU MAY REFUND/RETURN IT WITHIN 15 DAYS FROM THE CONFIRMED DELIVERY DATE, UNLESS ANOTHER TIME PERIOD OR POLICY IS INDICATED ON THE PRODUCT DETAIL PAGE. Please read the "Seller Guarantees" policy. If the reason for the refund/return is an order discrepancy, for example an incorrect quantity and/or model, you must notify us within 15 days from the confirmed delivery date in order to be eligible for a refund/return or ship a replacement product to you. A picture is worth a thousand words, so please take a photo of the retail packaging and contents to us.
*Check out your name, address, zip code and telephone carefully when processing order, and the recipient's information is recommended to be written in English, so that we will ship the items to you fast and correctly. Some countries need to provide a full name or a tax number. Such as Russia, address the recipient by full name (mоеимя + имяотца + фамилия), and in Australia, address the recipient by Australian Business Number (ABN), and in Brazil, address the recipient by tax ID number (CPF / CNPJ).
*We strive for 5-star positive feedbacks. We try our best to offer the best service for our buyers. Since your feedback is very important to our business's development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. Thank you! Sometimes, a coupon or discount is provided by the all buyers who give us 5-star reviews, too.
1. This website provides accurate information as much as possible. The image of the product in this website may be slightly different from that of the product, and the appearance of the product (including but not limited to colors, typefaces, patterns, trademarks, marks, photographs, logo, packaging box, etc.), but their quality are the same.
2. The information contained in this website (including but not limited to product specifications, functional descriptions, compatibility references, etc.) may be incomplete, please use the information in the instruction manual.
3. The actual size and weight may be slightly different subject to product configuration and manufacturing process, please in kind prevail.
4. The light and the display resolution and other reasons, pictures and objects may slightly colour difference, please in kind prevail.
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