Related instructions:
Below details for our store may be helpful for you.
-Sizing or Fit Issues
The sizes are illuminated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally the allowable difference in size are appoximately 0-2cm in measurement. If you find the size of the products do not fit you, you can directly contact us.
-Color Mismatch
Differences in colors may be caused by some other reasons such as color reflection in the monitor, lighting, background, etc. However, if you believe that the item received is in wrong color, please contact us to see if a refund is possible.
-Shippment
1.Free shipping order will be shipped by China post air mail. But if order more than 200$, we will ship by Express free shipping which will arrive within 3-7 working days.
2. China post air mail normally item will arrive within 15-45 working days after being posted. Sometimes for customs or weather problem, it will be delayed. It may be up to 30-60 days, Brazil is longer than that.
-Return
We do our best to serve our customers the best that we can. We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the item returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss. and we will not give the buyer a full refund. The buyer should try to fill a claim woth logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping feed to return the items.
-Feedback
If you have any problems with the outcome of the transaction or product, please don't respond with negative feedback before contact us. We are very proud of our customer relations and our feedback rating and will endeavor to fix any problems.
We suggest buyer contact us by that can include previous conversation if buyer have issue on the item, so we can know what happen concretely and solve it quickly.
