FAQ

What should pay attention after get it ?

1.Before you upack it please take photos for recorder ,if the car refrigerator have broken inside ,carton broken or not is a very important evdence for claim compensation if you without photos before upack carton there will have a trouble to get compensation if broken happened;

2.please unpack it and let it standby more than 12 hours then you can power on to test it ,otherwise the compressor may have problems ;

What's mean double zones mean ?

1.there have a big zone which temperture can be adjust from +10C to -18C, can be fridge or freezer 2.there have a small zone which only can keep temperture from 0C to 10C;only can be fridge

T series：There have  two zones which temperture can be adjust from +20C to -20C, both zones can be adjusted/ set up tempertures by display or bluetooth;the zoens tempertures set up can be same or different.

How long it will take to cool down to -18C ?

The cooling speed depend on the ambient temperture and how many stuff loaded ;

1. if without loading ,it can be fast as within 1 hour ;

2.full loaded around 2-4hours upon different ambient temperture

When broken or others defective things happen what shall we do ?

1. Please contact with us at first ,we will try our best to solve the problems ,don't open a dispute without contact with us !

How long it will take to send the car refrigerator ?

Upon different countries/areas and different shipping channels ,some of them need around 15days ,some of them need around 45days and even some of them need more than 60days ,but please take it easy ,if you can not get it ,your payment will refund fully .Please don't open a dispute if you hadn't get it before your order closed.

The cost not include the bluetooth app function ,but every orders we will send you the car refrigerator with bluetooth app ,and after you get it ,we will send you the barcode for your downloading the bluetooth app.

Regarding to the slider ,

we only suggest you assemble it ,but we don't provide it in our order accessories,kindly be noted !