NOTE:Pleae check the size information carefully follow our own size chart before ordering,write your request in the remark or send me messages if needed when you place the order
Import duties, taxes and charges are not included in the item or shipping cost. We will declare the item as a sample and a low value to avoid too much tax. But sometimes in some countries, the customs officer may be very strict and we cannot account any customs fee, so please check it out the customs policy at your own place. If you have to pay the customs fees, it is your duty to your own country, the buyer should understand this situation.
Order Cancellations
We understand that ordering a suit for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our suits are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details:
Our Cancellations Policy
1. Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled 1~3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
4. Once your order has been shipped, it can no longer be canceled.
Returning For Replacement or Refund
1. Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the suit has been made to your order specifications. Try on your suit as soon as possible without removing the tags, altering, or washing the suit.
2. If you are returning or exchanging suit, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
3. Suits that do not fit properly but fit the specifications you ordered cannot be returned or exchanged. Buyers are responsible for the size they choose when place the order.
Return Process
1. Submit a return request to seller within 2 days upon the arrival of your dresses. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from our shop.
2. Once our sellers have approved your request, please send the item back to us as soon as possible.
3. Once received at our facility, your return will be processed in 3 to 5 business days. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account. Items returned in unacceptable condition we will not be processed as refunds and will be shipped back to you.
Leaving a neutral or negative feedback cannot thorough solve your problems. Please contact us before leaving a neutral or negative feedback. As a serious and responsible seller, we will try our best to solve your problem.
Once again, thank you for ordering suit in our store and hope you like your purchase here. Your comments are of great importance in our business success. If you are satisfied with your purchase and our sales service, please take a minute to leave us a positive feedback with an overall Detailed Selling Rating.
Our factory is Professional Suit Manufacture for more than 4 years. We supply wedding suits, prom party suits,formal occasion suit,mens vest etc. Because of our high quality control, best sales service, fast delivery time and competitive price, our suits are sold very well in lots of countries (such as America, Canada, Mexico, Brazil, Russian Federation, England, Chile, Australia, etc.) We are flexible and can make suits according to your requirements.
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