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1.all the dresses we made will be a little different from the original picture you see on the website , and the size will be more or less big or small between 1 to 3 cm .
3.When you have placed the order ,our processing time is 15-25 days ,if you are urgent ,you may pay extra for rush fee ,wish you can understand.
4.If your size is plus size 18W ,20W,22W,24W,26W,we will charge you some more usd.
5. If you like any other color or need any other size , you can contact with us !
Attention:
If you are from BRAZIL, please give us your CPF in the message box when paying, without it, we can not post the parcel. thanks for your understanding!
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Custom Made Size :
If you need custom-made size, please refer to our measurement description in the above, then give us your measurement as follows in CM or INCH:
1. Bust:__________
2. Waist:_________
3. Hip:__________
4. Hollow to floor: _______
Color Chart:
Size Chart:
|
Size
|
Bust
|
Waist
|
Hips
|
Hollow to Floor
|
|
inch
|
cm
|
inch
|
cm
|
inch
|
cm
|
inch
|
cm
|
|
2
|
32 ½
|
83
|
25 ½
|
65
|
35 ¾
|
91
|
58
|
147
|
|
4
|
33 ½
|
84
|
26 ½
|
68
|
36 ¾
|
92
|
58
|
147
|
|
6
|
34 ½
|
88
|
27 ½
|
70
|
37 ¾
|
96
|
59
|
150
|
|
8
|
35 ½
|
90
|
28 ½
|
72
|
38 ¾
|
98
|
59
|
150
|
|
10
|
36 ½
|
93
|
29 ½
|
75
|
39 ¾
|
101
|
60
|
152
|
|
12
|
38
|
97
|
31
|
79
|
41 ¼
|
105
|
60
|
152
|
|
14
|
39 ½
|
100
|
32 ½
|
83
|
42 ¾
|
109
|
61
|
155
|
|
16
|
41
|
104
|
34
|
86
|
44 ¼
|
112
|
61
|
155
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Plus Size Chart
|
Plus Size
|
Bust
|
Waist
|
Hips
|
Hollow to Floor
|
|
inch
|
cm
|
inch
|
cm
|
inch
|
cm
|
inch
|
cm
|
|
16W
|
43
|
109
|
36 ¼
|
92
|
45 ½
|
116
|
61
|
155
|
|
18W
|
45
|
114
|
38 ½
|
98
|
47 ½
|
121
|
61
|
155
|
|
20W
|
47
|
119
|
40 ¾
|
104
|
49 ½
|
126
|
61
|
155
|
|
22W
|
49
|
124
|
43
|
109
|
51 ½
|
131
|
61
|
155
|
|
24W
|
51
|
130
|
45 ¼
|
115
|
53 ½
|
136
|
61
|
155
|
|
26W
|
53
|
135
|
47 ½
|
121
|
55 ½
|
141
|
61
|
155
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Q: Can I return or cancel the dress if I change my mind?
A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation and is stricter than other items, so it's important to order carefully.
Q: Can I order this dress in a different style/fabric/length?
A: Each dress is carefully tailored to match exactly what you see in the photo, and unfortunately we are unable to modify the style, length or material in any way.
Q: Will my dress exactly match the color I see on your website?
A: There might be a slight difference between the actual dress’s color and what you see in the photo depending on your computer monitor’s display settings.
Seller Promise
Returns:
We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days of you receiving them, if it is the seller's fault. A full refund will be given if items are returned in their original condition.
Merchandise which is damaged or missing components is not refundable.
Buyers are responsible for return shipping with proper packaging.
On receiving items, we will refund you immediately.
Warranty &Maintenance:
We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.
***** Buyers are only responsible for the return shipping fees for warranty items.(In most cases, buyer will only have to return the problem components rather than the entire package.).
Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
