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Shipping Items will be sent within 72 hours when system verified your order (Excluding weekends and Public holidays). Generally we Only accept China post registered air mail .For USA ,we will send by E-packet . Estimate shipping time by China Post Air Mail ( Example country ). To USA: 15-25 days. To Europe Countrys:15-25days. To Russia : 25-40days To Brazil : 30-50days Customer service 1.Question: If You have not got parcel in time. Answer :Please contact our customer service ,we will help to track and let you know the tracking progress ,or you can track them in www.17track.net . 2.Question: When you get wrong products( like wrong color ,wrong size) . Answer :Please contact with our customer service to confirm if we need to send right product again or other compensations opinions . 3.Question: When you get broken /defect products or it’s broken after using several days. Answer Answer : We can understand the defected product may make you feeling upset , please contact with our customer service for compensation opinions , we will work out it in 48 days . 4.Question:Tax &Duty. Answer :Generally we will choose gift as options and wrote low amount of you order ,but once your Local custom need to charge any tax , you need to bear it .