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Shipment
* WORLDWIDE SHIPPING. (EXCEPT SOME COUNTRIES AND APO/FPO)
There is seller's shipping method. It means we have the right to choose what shipping method will be. But if you have demand for shipping method, like expensive custom-fee if shipped by DHL, like if you need the lights urgent that we can not send by China post. Any demand of you, please leave a message for me when you place order. If there will be extra fee that we can not afford by your shipping method, you please need to pay for it.
* We only ship to confirmed order addresses. Your order address MUST MATCH your shipping address. We do not ship to P.O.Box, pls do leave us valid address & postal code. Valid telephone No. is also requested and important for shipping.
* You must confirm your full name, especially Russian buyers.
* If you have not received your shipment within 30 days from payment, and the tracking information stopped update, please contact us. We will track the shipment and get back to you as soon as possible with a reply.
Warranty
We provide 12 months warranty for all items from delivery date. Any problems please provide proof when your lights are defective, like pictures, video.
Only defective item can be offered exchange or replacement.
If item defective in 1 year , We will offer replacement without extra Charger(including shipping fee) After we Receive the Defective item, Buyer should pay the shipping fee for return.
We will not be liable to buyer`s any damages and loss beyond the order amount that buyer has actually paid us.
Feedback
Our goal is to make sure you are a happy customer and pleasant shopping with us.
If you are satisfied with the purchase and our total service, please leave us 5 stars feedback, and we will do the same for you.
If you are not satisfied with your purchase in any way, please give us the opportunity to resolve any problem. We understand that concerns and frustrations you might have, and will try our best to resolve the issues.
Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customers satisfaction. Applying dispute is not the best way to solve the problem. We are a reliable seller here.
