In the process of delivery, sometimes there must be having some little problems which make your goods delayed or something, pls be understandable, but we will try our best to deal with it if you can do me a favor to contact me, and i will appreciate for everything you did for me!!
If you are satisfied and happy with our transactions after you received your goods, pls do me a favor to leave us a positive feedback, you can take it as a reward on shopping on Ali!! if you are not happy with your goods or our service, can we figure it out together before you want to leave a negative feedback? thanks in advance if you can do this!!
Service
We offer the exchanging and repairing service since you purchased, but the return shipping charge and taxes are not included.
Shipping
1)We will send out the items for you in 10days once confirm your payment.
2)We send out items within 10days and give you the tracking numbers.
3)Delivery by UPS,DHL, EMS and door to door shipment.
Packaging: Cartons or as per customer's requirements.
. If you have not received your shipment within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply.
Feedback
1)Your Feedback is really important to us, please take a few seconds to leave a great feedback if you are satisfied with our product and service, thank you so much !!
2)We always offer the lowest price for best goods and service to you.
3) Please contact us before leaving neutral(3 stars) or negative(1-2 stars) feedback.We will try our best to solve the problem and leave you a happy shopping mood here. Thank you!
Customer Services & Return
1. All products have been checked and packaged in good condition before dispatch.
2. All products have 1 year warranty.
3. if you are not satisfied with our product and service. Please contact us first before giving a non positive feedback or dispute. we will try to our best to solve the problems.
4, We are not responsible for any import tax, custom fees or custom delay.Sorry.
Contact us
If you have any questions or need any help, please feel free to contact us! Thank you !
Thank you for your support !!!
Payment
If you are from Brazil and have chosen UPS,FEDEX,DHL,TNT , you must provide CPF number or CNPJ number . if not we cant ship it out !!!
· if you have any problems of payment,please contact us!
· If you need to buy more goods, but the price is not very cheap, or did not find in our store, please contact us!