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Solution:
Question1: why still not receive my order?
Answer1: sometime, some cargo would be slightly delay on road. Please contact with us first, we will offer a good solution for you.
Question2: what is the material of the gear?
Answer2: The motor gears are made of metal. If you need other materials, you can contact us.
Question3: what is the torque mean?
Answer3: torque is the weight that the motor can load at a certain voltage and speed. If the motor you purchased is 12v 12rpm, its corresponding torque is 70kg.cm. This means that when the motor is at 12v and 12rpm, it can load 70kg objects with a diameter of 1cm. If the diameter of the load is 10cm, then the rated torque is 7kg. Please do not exceed the rated load during the use of the motor, otherwise the gear is prone to wear and tear.
Question4: how to change rotation direction?
Answer4: please change wiring polarity to change rotation direction.
Question5: how to change speed?
Answer5: you can buy our below speed controller, to change speed from 0-10rpm.
Question6: what do "self locking" mean?
Answer6: It is the feature of this motor, when power off, this motor also has lock torque, can not easy to move by other force. It can be used for some special purpose. Such as Anti-theft sliding doors.
Question7: what is the meaning of PackageA PackageB?
Answer7: If you order PackageA, you will receive a motor as shown in the picture "PackageA". If you order PackageB, you will receive a motor and a mounting bracket as shown in the "PackageB" picture. We show what you will receive in the package image.
Question8: what happens when a voltage of 18V is connected to a 12V motor or an 18V motor?
Answer8: The 12V motor connection 18V voltage will be broken, and the 24V motor connection 18V voltage will affect his speed and torque, and will not even run.
If you have any questions, you can contact us first, because this is the best solution, thanks!
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What is self-locking function?
After disconnect the power supply, the shaft can be securely locked, even if you want to rotate the shaft by hand, The shaft still will not move, so when your project is not connected to the power, you can make your project safely stay somewher
12V no load speed: 12rpm 16rpm 27rpm 40rpm 80rpm 160rpm 260rpm 470rpm
24V no load speed: 5rpm 7rpm 10rpm 12rpm 16rpm 17rpm 25rpm 27rpm 35rpm 40rpm 50rpm 70rpm 80rpm 100rpm 200rpm 260rpm 295rpm 300rpm 470rpm
Note
1) Before you buy, we have a reminder, please carefully check the following parameters table, you can see rated load torque and stall torque, if you choose one of the speed, your project load can not exceed rated load torque, otherwise the motor current will increase, the motor operating temperature increases, after a period of time, the gear will be worn, line will be burnd, the motor will be damaged, can not continue to work.
2) If you connect the voltage less than the rated voltage, the rated load torque will be reduced.
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