Accept both Hand washing ang Machine washing, the water temperature NOT higher than 30 degree separately.
Do not use any Bleach, and do not soak the set for too long time.
Please Separation washing according to the color, do NOT MIX with other textile items at the same wash.
Only support Cold ironing.
Could accept the Dry cleaning.
The first wash can usually fade the color of the set in an acceptable manner, you could add a little salt at the first washing.
Shipping
We will try our best to process your order, and send the parcel out within 5 days (working days)
We often offer the "door to door" shipping service, if you choose the Commercial Express, such as DHL, UPS, Fedex, ect. please provide your home address in the order
Return&Refunds
Shipping problem (Exceed the Purchase Protection still don't delivery or lost during the shipping), Full refunds
Received wrong product (Wrong pattern or wrong size), Full refunds.
Not as described (Material/ Size/Color difference, Missing some goods, Defective, Damaged, Stained, ect), Partial or Full refunds according to the actual.
Do not like the item or Did the wrong order, Return and full refunds or Exchange.
All returns/exchanges must be in Original Packaging and Resalable Condition. we won't accept any used, washed, damaged, wrinkled, soiled etc.
Regardless you have any of the above situations or not , once the problem occurs, please contact us first, we have professinal staff to help you.
