1. We highly recommend online payment, also accept West Union, T/T,L/C,for other payments please contact us. Thanks
2. By DHL /UPS /FEDEX, shipping usually takes 4-7 working days, exact delivery time dependent on the country you are delivering to
3. By EMS, normally take 7-15 working days for delivery, if remote area or customs clearance reason, it will be a little longer
4. By China Post Office Airmail or Epacket, arrive most of the countries within 10 to 20 business days. Delivery time depends on the destination and other factors, may takes up to 30 business days
5. Some items we have free shipping, some does not, all have clear stated in the items description
TAX AND DUTIES
Different countries have different customs policy, we are not responsible for any custom duty or import taxation etc, it's on buyer's responsibility
WARRANTY
1. Buy with confidence
2. We provide our best warranty for all our items,which normally clear write down in the products description
3. If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back. Please contact us before you return it.
4. If the item is defective in early stage, we will send you a replacement without any extra charge, or offer refund after we receive the defective item (Except for agreement no need to return the goods)
5. Any transportation damage or other lose during transportation will be beard by us (the seller), if it happened, pls email or message us within 1 week - 10 days after your sign receiving the goods
FEEDBACK
Like it, please give us 5 star feedbacks, Thanks!
If you are not satisfied with the purchase or the experience by all means, please feel free to contact us. It is really our pleasure to show you our royal trust and responsibility and support to you- our valuable customer. I am sure all things can solve by a good communication. Thank you again!
Yours Sincerely
Glory Fairs Specialty Lamp and Lighting Company Limted Sales Team
