Important notices
1. Please check clearly the picture. description and note that due to the influence of monitor resolution
and environment the picture color may be little different from the material object.
2. To speed up your order please let us know your detail request such as color temp bulb type etc.
and leave us your detail contact name address telephone/cellphone number post code.
3. Please let me know if you need us to write a lower value in the commercial invioce. But this lower
price does not indicate the total price you paid or the market value of the item and may not apply to
some countries with different tariff rules.
4. Please keep all the product labels originally as maintainance certificate.
5. The output of ballast is high votage line. please do not cut it for rejoint. it is not safe and can not get maintenance.
Shipping
1. The ordered goods will be within 3 working days after payment confirmed.
2. The package will be marked Gift or Sample for easy custom clearance.
3. We can ship by China Post. HK Post. EMS. DHL. FEDEX. TNT as customer appointed or as per our trade terms. Shipping time for reference:
UPS and DHL: 3-5 working days (depend on the country delivered to)
EMS: 5-8 working days (depend on the country delivered to)
China Post: 18-22 working days
4. If you cannt receive goods within 15 days after payment done, pls let us know timely. We are
not responsible for any accident or delay caused by express company.
Return and Refund policy
1. All of products are tested before delivery to ensure buyer receive good quality and the right goods.
Please check the quality and wheather the goods is same as your order very carefully once receival.
2. We will refund you for items returned within 7 days of you receiving them, for any reason. A full
refund will be given if items are returned in their original condition. Goods which is damaged or
missing components is not refundable. Buyers are responsible for return shipping with proper
packaging. On receiving items. we will refund you immediately.
Warranty and Maintenance -- Seller Promise
1. We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced
during the first month or maintained for the first year.
2. Buyers are only responsible for the return shipping fees for warranty items.(In most cases. buyer will only have to return the problem components rather than the entire package.).
Before returning items. please make sure you get our (the sellers) return address, and write gift on
the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon
as we receive the items, we will repair or exchange them ASAP.
