Q&A
1.If the package I received was damaged?
If the product is damaged, or if you are not satisfied with the product, please contact us as soon as possible, we will resend or refund. Please don't leave negative feedback at will, otherwise you will lose your after-sales service.
2.When will the parcel arrive in my country?
The normal situation is about 15-45 days.We promise to arrive within 60 days, and Brazil and Chile promise to arrive within 90 days. If the time is exceeded
3.How can I track my package?
You can check the latest status of your package on this website.www.17track.net
4.What if the package is not updated for a long time?
The logistics update outside the country may not be timely, please be patient. If your package has not been updated for more than one month, please contact us to help you find out.
5.What if the order protection period is coming to an end but I have not received the package yet?
If your order protection period is coming to an end, please contact us in time, we will extend the protection period of the order.
6.Does the price of the product include tariffs? How much tariff does my country need to charge?
The price of the product does not include tariffs. Tariffs are collected by the government of your country. The policies of each country are different. Please check your country's tariff policy before purchasing products. If the package is returned due to the buyer’s refusal to pay the customs duty, the buyer must bear the freight.
7.Do you accept dropshipping or wholesale?
We provide dropshipping, you only need to fill in the correct address when ordering. We also accept wholesale, if you need, please contact us, the price will be more favorable.
Note
- 1 inch=2.54cm,1cm=0.39 inch
- There might be slightly difference in color,becaouse of the computer monitor settings
- With the difference in the measurement method,please allow 1-3cm in size deviation
- Some products surface are covered with a layer of protective film, in order to prote.
