Notice to buyers
1: logistics self delivery description
Because we are a website, all products are picked up in the city or district. If you need express delivery, please make up the express fee. Please consult customer service for details.
2: after sales service
Product warranty our products are jointly guaranteed by the whole country, and we guarantee that all products are guaranteed for one year for the whole machine and eight years for the range hood motor. Within the validity period, we can replace the old parts with the new ones, and we can have after-sales online holidays.
3: About invoice
If the customer needs to issue an invoice, we need to add a tax collection point. What we propose is a regular invoice, and we can also provide a receipt. The above two points can be consulted with customer service.
4. After sales return and exchange
Any purchase of our products can enjoy the national three guarantees policy: seven days return, fifteen days replacement, eight years warranty after-sales service. When returning and replacing products, we should keep the brand-new appearance of the products. We must pack the products with original packaging, complete products and complete accessories, which will not affect the secondary sales. The buyer should bear the round-trip freight for the return and replacement of non quality problems.
5: precautions
1: when buying gas stoves. Pay attention to the size of air source and opening. If you don't understand, please consult customer service"
2: pay attention to the diameter of smoke exhaust outlet when purchasing range hood.
6: sign in for inspection
When receiving the goods, check whether the package is damaged or defective, and sign after confirmation. Once the goods are sent out, if the goods are not rejected due to damaged products, the buyer shall bear all the return freight, and the postage shall be compensated according to the provisions of the logistics company. We hope you will forgive me for the low profit operation.
7: shipping instructions
In order to ensure the safety of transportation, we must carry out special packaging for the goods before delivery. Delivery time: under normal circumstances, we place an order on the same day and deliver goods within 48 hours. Please give us a little time to deliver the goods, let us make full preparations and give you a satisfactory job"
