Shipping Method: We usually send gimbal by DHL/EMS/Fedex and send accessories by POSTNL vary from different country. If you have special request, please contact with us. Shipping Cost: When you placing the order, you can see the shipping cost of your order. But the distance area fee is not included in shipping cost. If your address is belong to distance area, you should pay for the distance area fees. Or we can not send it out. Packing Time: After your payment of the order is completed, we will arrange packing and send the package within 7 days. Shipping Time: Usually it takes about 7-15 days for you get the parcel if it ships by DHL or Fedex. But we do not guarantee delivery time on all international shipment due to differences in customs clearing times in individual countries. Customs Fee: The item price and shipping cost are not included any import taxes. The buyers are responsible for all additional customs fees, brokerage fees, duties and taxes for importation into your country. If you need clearing customs invoice, please contact with us. Return: 1.We do not accept any return without any chat and reasons. 2.If buyer wants to return the item, buyer should make sure the item is in their original conditions. 3.If the items are damaged or lost when they are returned, buyer must be responsible for such damage or loss and we will not give a full refund. 4.Buyer will be responsible for shipping fees to return the item. Warranty: 1.One year warranty. (Subject to the logistics receipt time within one year) 2.If products can not working and it is not caused by the human damage / physical damage / water, buyer can contact seller ask for return to fix. Seller will undertake the shipping cost . 3.If products can not working and it is not caused by the human damage / physical damage / water, buyer need to pay all costs including maintenance cost and shipping cost. Feedback: 1. Your satisfaction and positive feedback is very important to us. Please leave positive and 5 stars if you are satisfied with our items and services. 2. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
