FAQ -Cloud Storage Wifi Camera
1）Have to buy cloud storage service?
This camera has cloud storage and ordinary card storage capabilities, do not want to buy cloud storage, you can insert a sd card for recordings.
2）What can we do when the camera be stolen?
Do not worry,camera with cloud storage capabilities, video stored in the cloud server, the camera was stolen, the videos can be found by cloud storage account.
3）Does cloud storage camera can support recording for SD Card and cloud storage at the same time？
Yes. Support SD Card and cloud storage recordings at the same time if you put SD Card and purchase cloud storage service
4）Which cloud service company you use？Is it free ？
We use Amazon cloud server. Yes we offer 15-day-long cloud service,everyone can enjoy the cloud storage service for free,after that you can choose to pay for the service with a low cost.
5）How to protect privacy of individual from Cloud?
The server Is Amazon cloud,support US-EU Safe Harbor and ISO/IEC27001:2013，it with High safety certification
*Warranty
1.All items carry a 1 year manufacturer warranty,please set your mind at rest to purchase.
2.If you have any other concern or are not satisfied in any regard ,please have no hesitation to contact us firstly,we will try our best to slove your problem.
*About Logistics
1.Most products will be shipped within 72 hours(exclude holiay and weenkend) after clear payment we receive.
2.Please fill in correct shipping address and contact phone for your order, we don't take any undelivery reponsibility because of the wrong Recipient information you gave.
*Support
No matter what you meet, feel free to contact us firstly,we will do our best to solve your questions, there is a professional technical team to guide you to solve the problem.
*Feedback
Pls kindly help with the delivery confirmation once package receipt.Pls dont forget to leave us a 5 Star Positive Feedback after Receiving your items.
