About us
We are a long-term focus on thermal underwear company, we have a wealth of experience, we can provide customized products for individual .We have a stable stock, excellent products, the best quality service, fast delivery, loved by many customers. Our products can be sent to any country in the world, we aspire to be your long-term business partner, customer satisfaction is our ultimate goal, we will always struggle.
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Shipment:
When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 5 days once your payment is completed.
We do not Guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
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Warranty & Maintenance:
Buyers may request for a replacement within 7 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
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Feedback:
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
