SHOP INFORMATION
Shipping
WORLDWIDE FREE SHIPPING BY China Post Air Mail or ePacket.if exceed 2KG ,We will send DHL ,Fedex,EMS,TNT.
We are not responsible for any custom duty or import tax.
We will send the goods within 3-5 working days after the full payment has been confirmed. If the payment is not available, your order will be closed automatically.
Russian customers must give us the receiver's full name.
The shipment by Standard Shipping for less than 30kg goods is in 15-35 working days. If you need the item urgently, Please contact us for express shipping. We will calculate the express shipping cost for you. Express shipping takes about 3-7 days to arrive.
If you haven't got it within the shipping time, please contact us without hesitation. We will check it for you with the post office and customs. Because sometimes it will be delayed for traffic or flight jams. Please do not open dispute to us, we will take responsibility to resend or refund for any lost item.
To protect your interest, please check your shipping addresses carefully when placing an order. We will not be responsible for item loss due to wrong or unknown address.
Delivery status is based on tracking information provided by postal office/courier.
Please note that we are not responsible for any import tax that may incur.
Please understand that shipping loss, though rather seldom, is part of online trading, please be understandable when something beyond anyone's control affects delivery time (such as natural disasters).
Please check carefully and do not sign the parcel if it is broken on arrival.
Return/Refund/Replace
We are happy to accept return/refund/replacement within 7 days after the product is received under the following conditions. Or else, the return/refund/replacement could not be issued.
You are not satisfied with the product.
The product you received is defective.
You received the wrong product.
The product didn't arrive after the promised time.
The product is not the same as described.
Please note, the shipment cost will be jointly assumed by both sides. But if a product is defective or does not function properly, we will bear all the shipment cost.
Please contact us before shipping out a return.
Feedback
Customer service is an integral part of our business, please give us 5 star positive feedback if you are satisfied with our products and service. Thanks!
If you require any questions or need any other support, please contact us before leaving a negative feedback. We will do our best to help you.
