|
1.Q:If I buy more,will there be any discount Or other service?
A: pls contact us by e-mail:lightake20350@ldk-group.com or leave us a message, and we will quote you the best price for a discount, the discount is based on the QTY. We accept dropshipping and wholesale and OMB Excel list.We accept ship the goods to buyer directly,not our any infomation.pls be sure.
Service Time:8:00-18:00(Beijing Time),Wechat/Whatsapp service:+8613822596145
2.Q:When can I receive item after made payment?
A:Different Shipment Various Aging,we usually deal with the order within 1 days,some national holiday may delay 1 days.
3.Q:I still have not received the item after 30 days,what should I do?
A:International shipping need more time,pls wait for a few days and inform me help you extend the protection time until the 45th, or pls try to contact the original post near your home, the package may be there.
4.Q:What I received is different from picture,whats happen?
A:Every item in different light may look different,before shipment ,we will well packed and check 3 times,though we packed well,it still cant be avoid broken because of some violent transfer shipment.In this case,pls contact us and let me know how many quantity in broken,please email me what you prefer: refund you relative money or resend you the breoken parts.Refund time:it usually take 3-20 days to refund to your account if we deal with dispute.
5.Q:How to return?
A:Our products no bear the return fees!if you dont know products data clearly,pls contact us notice the size and the application,if you wrong to place the order without contact us,once the goods sent out,we can not accept refund.
6.Q:About Feedback?
A:If you like it,pls give up 5 Stars goods feedback,if it not meet your need,pls contact us about your feeling before you leave negative feedback,I will try my best to deal with.
|
