All orders will be shipped by China post air mail, Singapore Post, EMS,DHL,UPS, Fedex, and dispatched within 3-5 business days of payment.
It will take 5-8 work days for coruier DHL,UPS,Fedex;
7-14 days for coruier EMS;
7-15 days for China post air mail, to dispatch the goods.
Customs fees:
In most time, the buyer need not pay any customs. But sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the customs policy at your own place, such as Italy and Holland. If you have to pay the customs fees, it is your duty to your own country, the buyer should understand this situation.
Feedback:
Pls contact us before leaving a neutral or negative feedback.As a serious and responsible seller,we will try ourbest to solve your problem.
Once again,thank you for bidding and hope you like your purchase here.You comment is very important in our business success.If you are satisfied with your purchase and our total service,pls take a minute to leave us a positive feedback with an overall Detailed Selling Rating(DSR) of 5.
Note:rating below 5 may lead us a bad standing situation.
Thank you!
About the quality:
we never do drop shipping,every details of the coat is closely inspected and strings are carefully disposed to make sure the item is in perfect condition before it is dispatched.
Return:
1.Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
2.Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
3.Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
4.If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
