Products FAQ
1.Q: How to replace the internal battery?
A: Please send the product back to us and we will replace the battery for you for free.
Please note: Due to the complicated structure of the camera, only professional technicians can replace the internal battery.
2.Q: Can I wear this vlog camera for surfing?
A: This camera is suitable for outdoor sports such as cycling, hiking, etc.
But it is not suitable for extreme sports such as surfing, skiing, skydiving, etc.
3.Q: What SD card should i use?
A: Strongly recommend Grade U3 Micro SD with storage capacity of 64GB or above.
4. Q: Why the videos recored by this camera was cut into segments every 5 minutes?
A: This camera is belong to action camera, GoPro and DJI action camera also has this situation, it is normal.
5.Q: Can i use this camcorder without APP and internet?
A: Yes, you can take picture and recording video without APP and phone, because the camcorder body has physical buttons.
6.Q: Does the camera have a video stabilizer?
A: YES, this video camera has built in mini gimbal, it will effectively avoid up-and-down jitter to meet daily photography needs.
7.Q: What is the difference between ORDRO EP7 and Gopro action camera?
A: If you have a GoPro, you need to wear it on your wrist or Gopro helmet bracket, it is non-first perspective.
But ORDRO EP7 has unique first-view design, what you record is what you see.
8.Q: Does it work at sub-zero temperatures?
A: Normal working temperature of ordro ep7 is minus 15 degrees to +40 degrees.
